Our estimated repair time is 5 business days. - Updated November 19, 2024
Home Machines |
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| Inspection Charge: $75 (non-refundable) | ||||||||||||||
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* Inspection Charges include Diagnostics & Stress Test (max. 40 minutes, including reassembly), provided with Minimum Estimate. |
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Our aim at Espressotec is to help you get the most out of your coffee equipment. That's why our service centre and able technicians take maintenance and machine repair seriously. We're here to help you keep your superautomatic & semi-automatic coffee machines and grinders in great shape so you can enjoy them to their fullest potential.
Getting Your Machine Serviced
Our technicians are available to service your home machine Monday to Friday, 9:00am to 5:30pm. Drop off your machine anytime or ship your machine to us. We currently service the following brands:
- 9 Bar
- Baratza
- ECM
- Eureka
- Jura
- Rocket
- La Marzocco
- Lelit
- Macap
- Mazzer
- Miele
- Rancilio
Feedback
Tell us how we're doing! Fill out our Service Feedback Form.
Questions? Feel Free to Contact Us
- Telephone (Local): 604-244-7989, option 3
- Telephone (Toll-Free): 1-855-547-3300
- Email: service@espressotec.com
Repairs
We make repairs on machines that have been damaged or worn out over time, beginning with a bench test diagnosis and ending with a general maintenance routine plus final tests and inspections. Due to the many variables at play, we do not diagnose machines over the phone or through email; we simply cannot be certain of the problem without a thorough bench test, and we don't want to take any risks with your equipment. However, we are happy to provide inspections and estimates before making repairs, and we'll always contact you if the estimated cost of repair exceeds the categorical maximums below. For commercial clients, we can make repairs on- or off-site.
Home Inspection Fee - $75.00
Home inspection fees include diagnostics, stress test (max. 40 min) and reassembly. The inspection fee is non-refundable but will be applied to the cost of the repair if completed.
Please see our Service & Repairs Disclaimer for further information.
Brands We Service
Repairs Under Warranty
Our service Centre is authorized to make repairs under warranty for most brands we carry. In some cases, however, the warranty terms dictated by the manufacturer require the machine to be returned to the manufacturer for repair or replacement. Should you experience problems with your equipment within warranty, consult us on how to proceed with repairs.
For detailed information on warranties and what they cover, visit our warranty page.
Ship Your Machine to Espressotec
Are you far away but want your machine serviced? Just fill out this form, print out the results, attach it to your machine, and ship it to us at:
Espressotec Sales & Service
1015 Clark Drive
Vancouver, BC
V5L 3K1