Get to know our fantastic team! Although our bios may have a lighthearted and goofy touch, we assure you that we take our roles seriously. So when it comes to you and our service, we are 100% dedicated. We are passionate about all things coffee! Whether you need advice on finding your perfect coffee-making method, some T.L.C. for your trusty grinder or coffee machine, or just want to stay up to date with industry trends, we're here and excited to help you!
John
Coffee Campus Instructor
Meet John, a coffee pro with a diverse background. He's consulted for private clients and coffee shops and judged national barista competitions. He firmly believes that understanding your beans and mastering the art of brewing is like having a secret superpower in the coffee world. So whether you're a coffee connoisseur or just starting your coffee journey, John's your guy! He's got all the tips and tricks to turn your morning brew into a masterpiece.
Krystal
Shipping & Receiving
Say hello to Krystal. Krystal works hard to ensure that all shipments are sent out on time and that our warehouse operations run like a well-oiled machine. Rest assured that your orders are in good hands with Krystal.
Melanie
Service
Say hello to Melanie. Never one to shy away from learning something new, Melanie is a dedicated member of our service department. With a passion for coffee and a knack for fixing things, she brings a touch of whimsy to every service call. Melanie understands the importance of your everyday coffee ritual and strives to ensure your machines are up and running quickly. When she is not at work, she can be found immersed in her artistic world with a coffee in one hand and a paintbrush in the other.
Patrick
Service
Say hello to Patrick, who eagerly pedals his way to work, embracing the excitement of his daily biking adventure! With expertise in maintaining espresso machines, coffee grinders, and equipment, he ensures smooth operation like a well-oiled bicycle chain. So, whether it's a clogged portafilter or a mysterious coffee extraction issue, fear not! He will troubleshoot with a smile and have your machines back in action in no time. Patrick is known amongst the team for his serious side and sly smile.
Seamus
Sales
Say hello to Seamus, our coffee guru who knows everything about coffee, equipment, and education. He's a jack-of-all-trades here at Espressotec, and if you're in need of some guidance, he's your go-to guy. Seamus has been in the coffee industry for ten years and is passionate about his role. When he's not helping customers, you can find him vibing out at local music events and enjoying unique fruity coffee blends. Don't hesitate to ask him for advice - he's always happy to share his expertise with you!
Tanvi
Sales
Introducing Tanvi, an exceptional member of our sales team! With unwavering courage, she takes on any obstacle and offers unmatched customer assistance. Tanvi delights in demonstrating our top-notch machines to customers, and in her free time, she indulges in her passion for music, video games, and cruising on her scooter. Whether you need guidance on your next machine or the ultimate coffee blend, count on Tanvi to be there for you.
Tom
Web & Media Development
Meet Tom, our talented Web and Media Developer! He's responsible for maintaining, creating and customizing Espressotec's websites and in-store marketing materials. Whether crafting custom development for Espressotec.com and RoasterCentral.ca or designing stunning site imagery and print materials, Tom always uses his creativity. Get ready for some top-notch work from this guy!
Kathryn
Operations/Marketing/Finance
Introducing Kathryn, a passionate entrepreneur whose leadership abilities keep the gears of our coffee empire turning. With seven years of experience at Espressotec, she was ready to take the reins as the founder stepped down. Kathryn flawlessly juggles a million things at once, like a barista with a caffeine-fueled superpower. Along with her business partner, Frank, Kathryn is thrilled to lead the charge and continue delivering exceptional operations, finance and marketing strategies while providing a positive vision for future success.
Get ready to experience the best of Espressotec with Kathryn at the helm!
Frank
Sales/Service/Purchasing
Introducing Frank, our longest-tenured team member responsible for steering the sales, service, and purchase departments. Frank was ready to take the reins of the business when the founder stepped down. He and his partner, Kathryn, ensure seamless processes, exceptional efficiency, and delightful coffee experiences.
Frank is here to keep the Espressotec wheels turning and the coffee flowing!