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Free shipping to select areas on orders over $99.95 and coffee orders over $69.95 (milks, syrups & select coffees not included)
Free shipping to select areas on orders over $99.95 and coffee orders over $69.95 (milks, syrups & select coffees not included)
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Frequently Asked Questions

Whether it's single purchases, subscriptions or gift cards of our lovingly sourced and locally roasted coffee, we have you covered! Take a look below to see answers to frequently asked questions about what we offer. At Roaster Central we're here to help!

Setting up worry-free premium coffee delivery couldn't be easier!

The Roaster Central tier subscriptions are our way to save you some cold hard cash on routine coffee purchases! With three available tiers, you can access our curated selection of local specialty coffees -order 4 for regular delivery every two weeks. You can either make them all the same or mix it up and try a variety of new delicious beans! With savings on each tier, it's never been easier to get into a new bag of beans.

To get started, select "Coffee Subscriptions" from the main menu of RoasterCentral.ca and choose from either the "Crema", "Aroma" or "Bloom" subscriptions. Once you land on the subscription page of your choosing, press the "Select Choices" button and choose 4 premium quality coffees. When you have selected your 4 coffees, you will see the text "0 Selection(s) Remaining" on top of the "Proceed to Checkout" button which, will now be activated for you to select and head to the checkout. Once in the checkout area, enter your details and click "Continue" to head to the payment page and finalize your subscription. Your coffee subscription has now been activated, and fresh locally sourced specialty coffee is on its way!

Absolutely! You can select any of the coffees in your subscription from your RoasterCentral.ca account as long as you are within the grace period, which is 8 days or more before your next order (days are complete at 12:00 CST). To select different coffees for tiered subscriptions, login to your account at RoasterCentral.ca, and you will be taken directly to your account page. Your account page is always accessible via the "My Account" link on the top right of the RoasterCentral.ca website or at the bottom of the hamburger menu on mobile. On your main account page, select "Manage Subscriptions" from the bottom of the order details table. Once on the "Manage Subscriptions" page, choose "View Details" on the bottom of the subscription you wish to edit to unhide the accordion menu if it is not visible. On the accordion menu choose "Manage Upcoming Orders", which will open its respective section, then select "Make Your Selections" from the bottom of this section. This will take you to the selection page where you can choose from any premium coffee brands in your subscription group for your upcoming order.

Please note, the selection page has your order already selected. You will have to deselect the coffee you have chosen previously to make new selections.

If you want a smaller subscription quantity, we have you covered! Just choose from selected brands and you can subscribe to have your favourite coffee flavour in the quantity you desire, delivered fresh every two weeks! To subscribe, just select "Subscribe & Save 5% ($13.30 CAD)" on selected Roaster Central coffees and the quantity that you wish delivered. Now select “Add to Cart”. From here, you can checkout or continue shopping. When it's time for checkout, just enter your personal details and click "Continue" to head to the payment page to finalize your subscription. Your coffee subscription has now been activated!

At Espressotec you have complete control over your subscriptions! Simply login to your account at Espressotec.com and you will be taken directly to your account page. Your account page is always accessible via the "My Account" link on the top right of the Espressotec.com website or at the bottom of the hamburger menu on mobile. On your main account page, select "Manage Subscriptions" from the bottom of the order details table. Once on the "Manage Subscriptions" page, choose "View Details" on the bottom of the subscription you wish to edit to unhide the accordion menu, if it is not visible. On the accordion menu you can choose from the following:

Address and Shipping Information

Select unique shipping and billing addresses for each subscription.

Payment Information

Edit your payment details to maintain uninterrupted coffee flow in the case of a credit card change or expired card.

Manage Discount Codes

See information on any special discounts.

Transaction History

View your transaction history to keep track of your subscriptions. You can select any order number to drill down for details.

Cancel Subscription

You can cancel your subscription from here at any time.

At Espressotecv you are in control and can cancel your subscription any time! Just login to your account at Espressotec.com and you will be taken directly to your account page. Your account page is always accessible via the "My Account" link on the top right of the RoasterCentral.ca website or at the bottom of the hamburger menu on mobile. On your main account page, select "Manage Subscriptions" from the bottom of the order details table. Once on the "Manage Subscriptions" page, choose "View Details" on the bottom of the subscription you wish to edit to unhide the accordion menu if it is not visible. On the accordion menu choose "Cancel Subscription" which will open its respective section. Here you can select "Cancel Subscription" and then confirm your choice and your subscription is immediately cancelled.

You do not need an Espressotec account to make a purchase on our site, however, an account is necessary for you to view your purchase history or update your subscription details (i.e. make a new selection for next delivery or pause your subscription). To make your Espressotec account, simply select the "Create Account" link at the top right of our website, or the bottom selection of the hamburger menu on mobile. Fill in your name, email address and your password, and a confirmation email will sent to the email you entered. Once confirmed, you will be able to access your new Espressotec.com account.

Please note, that if you already completed a purchase, you will need to use the email address used for that purchase to create your account if you want to see and manage the respective details.

No problem! You can select individual coffees by roaster, flavour, type or roast level from our website. Alternatively you can use our coffee finder to begin your coffee adventure! Whatever path you take to coffee nirvana, you can simply select "One Time Purchase" from any single brand that a subscription is available for or add any non subscription brands to your cart directly. There are discounts for subscribing, so you may want to check them out before you make a decision.

At Espressotec.com we accept Visa, Mastercard, American Express, Discover, JCB, Diners Club and Paypal.

At present, Espressotec.com currently only ships coffee to Canada due to FDA regulations.

You have lots of delivery options at Espressotec! You can add multiple addresses to your main account as well as unique delivery addresses for every subscription you have! To edit or add a delivery address, login to your account at Espressotec.com and you will be taken directly to your account page. Your account page is always accessible via the "My Account" link on the top right of the RoasterCentral.ca website or at the bottom of the hamburger menu on mobile. On the account page, you can see your main address on the left with a "View addresses (n)" link beneath it. The (n) represents the number of unique addresses that you have set up on your main account. Selecting this link will take you to a page where each address is listed with an "Edit" and "Delete" button underneath each respective address.

For subscriptions, on your main account page, select "Manage Subscriptions" from the bottom of the order details table. Once on the "Manage Subscriptions" page, choose "View Details" on the bottom of the subscription you wish to edit to unhide the accordion menu if it is not visible. On the accordion menu choose "Address and shipping information" which will open its respective section. Here both shipping and delivery addresses can be edited for each subscription by selecting the "Edit" link at the bottom of each address.

Yes, we do! Give the gift of craft-roasted specialty coffee!

Espressotec gift cards are the perfect tributes to bestow upon even the most exacting coffee-lover. The recipient can spend it on any coffee he or she fancies, or put it towards a coffee subscription (which makes it seem like the celebration recurs with every delivery!).

Simply go to our gift card page and choose the value of the card. Checkout as usual, then print or forward the confirmation email to the lucky recipient. Gift cards can be redeemed anytime by entering the personalized code at checkout.